Returns and Exchanges

At Versetto Concept Store, your satisfaction is our priority. If you’re not completely happy with your purchase, you may request a return or exchange within 30 days of receiving your order.

Return Conditions:

  • Products must be unused, in their original condition, with all tags and original packaging.

  • Returns are not accepted for discounted or customized items.

  • Return shipping costs are the responsibility of the customer unless the product is defective or was shipped incorrectly.

How to Request a Return:

  1. Email us at info@versetto.mx with your order number and reason for the return.

  2. Our team will provide return instructions and the shipping address.

  3. Once we receive and inspect the item, we will process your refund or exchange as applicable.

Refunds:

Refunds will be issued to the original payment method used at checkout. Please allow processing time depending on your financial institution.